Order Cancellation Policy

Everything you need to know about cancelling an order or part of your shipment on Myntra.

How to cancel your order:

Log in to your account and head to the Orders section.
Click on the order containing the item you wish to cancel.
Select Cancel Item and choose the reason from the dropdown.
Confirm the request. You will immediately receive a confirmation SMS and Email.

1. When can I cancel an order?

You can cancel any item or complete order anytime before the package has been shipped from our warehouse. Once the status transitions to "Shipped", you can simply refuse delivery when the courier partner attempts doorstep drop-off.

2. What happens to the refund after cancellation?

If you made a prepaid payment via UPI, Credit/Debit Card, Net Banking or Wallet, the full refund is initiated immediately and reflects in your account within 24 to 48 business hours.

3. Cancellation of orders with promotional discounts

If you cancel part of a combo or multi-item coupon purchase, the discount applied across other retained items will be recalculated as per the applicable offer terms.

Need help cancelling an order currently in transit?

Talk To Support